Team & roles
Invite staff, choose their role and limit which properties they can access.
- 1Go to Team and click Add Staff.
- 2Enter their email address and choose a Role — its description is shown below.
- 3Tick the properties they can access. Field staff only get jobs at those properties.
- 4Click Add Staff. Existing users are added straight away; otherwise copy the invite link and send it to them.
Roles
| Role | Typical access |
|---|---|
| Operations Manager | Everything except billing. |
| Guest Relations Officer | Guests and messages, no financials. |
| Listing Manager | Properties, rates and channels. |
| Accounting Staff | Financials and reports. |
| Cleaner, Inspector, Maintenance Staff, External Contractor | The mobile staff portal only. |
Fine-tune access with ⋯ → Edit Role & Permissions: choose View or Manage for each module. Use Suspend to pause someone's access.
Still stuck? Click Chat with support in your dashboard, or contact us.