Channel Manager overview
How OTA connections work in Kunjey, what you need first, and where everything lives.
The Channel Manager keeps your rates, availability and restrictions in sync with every connected booking site, and brings their reservations into Kunjey automatically. Open it from Channels in the sidebar.
Supported channels
| Channel | How you connect | Guide |
|---|---|---|
| Airbnb | Sign in with your Airbnb account | Connect Airbnb |
| Booking.com | Your Hotel ID | Connect Booking.com |
| Vrbo | Secure sign-in with SMS code | Connect Vrbo |
| Expedia | Your Property ID | Connect Expedia |
| Agoda | Your Hotel ID | Connect Agoda |
| Trip.com | Your Hotel Code | Connect Trip.com |
| Google Hotel Search | A content checklist — no account needed | Connect Google |
| Any other site | iCal calendar link | iCal sync |
Before you connect
- A Kunjey Pro plan. OTA connections need an active Pro plan or trial. Each connected property (and each mapped Airbnb or Vrbo listing) uses one property slot. See Subscription & billing.
- A property timezone. Set it under the property's settings — Airbnb and Booking.com require it.
- Room types and rate plans for Booking.com, Expedia, Agoda and Trip.com. See Room types & rate plans.
Tip
Out of slots? The banner at the top of Channel Manager shows how many you've used. Click Add property slots to buy more.Where things live
| Place | What you do there |
|---|---|
| Channels → Overview | Sync status per property and recent channel events. |
| Channels → OTA Accounts | Connect accounts, open listings and mappings, deactivate or delete connections. |
| Channels → Bookings | Reservations received from channels. |
| Channel Settings (click a property on Overview) | Sync, availability & pricing, per-channel settings and mappings. |
| Property → Settings → Channels | Listing links and per-channel markup. |
Still stuck? Click Chat with support in your dashboard, or contact us.