Connect Booking.com
Accept Channex as your connectivity provider, then connect with your Hotel ID and map rates.
You'll need
Access to your Booking.com extranet, your Hotel ID, a Kunjey Pro plan with a free slot, and at least one room type and rate plan on the property.1. In the Booking.com extranet
- 1Log in to the Booking.com extranet.
- 2Open Account → Connectivity provider.
- 3Search for Channex, select it and accept the terms. (Kunjey's channel manager runs on Channex.)
- 4Note your Hotel ID — it's at the top of the extranet, next to your property name.
Important
If you skip the connectivity-provider step, Kunjey can't validate your Hotel ID.2. In Kunjey
- 1Go to Channels → OTA Accounts, click Connect OTA and choose Booking.com.
- 2In Select Property, choose the Kunjey property.
- 3Enter your Booking.com Hotel ID and click Validate & Continue.
- 4Under Map OTA Rooms → Channel Manager Rate Plans, choose a Kunjey rate plan for each Booking.com rate. Map at least one.
- 5Click Connect to Booking.com. You'll see Connected to Booking.com! — click Close.
3. After connecting
- Mappings — change room and rate mappings any time, then click Save Mappings.
- Details → Load Reservations — pull in reservations that already exist on Booking.com.
- Guest messages and reviews from Booking.com come into your Inbox and Reviews automatically.
Map every rate you sell
If you add a rate in the extranet later and don't map it, Booking.com still sells it but only emails you the reservation — it won't block your calendar. Kunjey shows a warning when this happens; click Map rates (or close that rate in the extranet), then Re-check.Still stuck? Click Chat with support in your dashboard, or contact us.