Tasks
Create, assign and track cleaning, maintenance and inspection jobs.
Note
Cleaning tasks are created automatically when a booking is confirmed or a guest checks out. You can add any other task yourself.Create a task
- 1Go to Tasks and click + New Task.
- 2Enter a Title and choose the Property, Type and Priority.
- 3Optionally assign a team member and set a start date and time (in the property's local time).
- 4Click Create.
Track progress
Switch between List and Kanban. Tasks move through Pending → In progress → Waiting review → Completed → Verified — use the button on each task (Start Task, Submit for Review, Mark Completed, Verify).
- Click a task to edit it, add photos (before and after), tick checklist items and record damage.
- Required checklist items must be ticked before the task can be completed.
- Use + Assign external contractor for outside help.
Get landlord approval for paid work
- 1Add at least one photo of the problem.
- 2Click Send to landlord for approval, enter the estimated cost and what will be done, and click Send to landlord.
- 3The owner approves or declines in their portal. Approved costs are added to their statement when the task is completed.
Tip
Analytics shows completion and on-time rates, damage costs and a performance score for each staff member.Still stuck? Click Chat with support in your dashboard, or contact us.