Online check-in & guest ID
Collect guest details, ID documents and signed agreements before arrival.
Set up your check-in form
- 1Go to Documents → Check-in Forms. The default form applies to all properties; click Create custom form for property-specific ones.
- 2Choose what to collect: expected arrival time, guest names and addresses, custom questions, ID uploads (optionally with a selfie) and a rental agreement to sign.
- 3Under Automation, choose when to send it — when a booking is confirmed or a set number of days before check-in — and whether to send a reminder.
- 4Click Save.
Send it for one booking
On the booking, click Send Check-in Form, or Copy Check-in Link to share it yourself. The guest fills it in online — no login needed.
Review and verify
- 1Open the booking and find Guest Check-in Submission.
- 2Check each guest's details and ID, then click Verify or Reject.
- 3Download the signed agreement if you collected one.
Tip
Got the ID over WhatsApp? Use Upload the guest's ID on the booking, then mark the guest verified.Check-ins in the sidebar lists upcoming arrivals and departures for today, 3 days, a week or 10 days.
Still stuck? Click Chat with support in your dashboard, or contact us.

